Stop your AI agent
before it does something wrong.
Intercom, Zendesk, and custom AI agents are taking real actions - refunds, transfers, account changes - autonomously. Cheqpoint puts a human in the loop before the ones that matter. One SDK call. Decisions in seconds. Full audit trail.
No credit card required
✓ 200+ teams on early access · ✓ No credit card required · ✓ Free plan available
From AI agent to human decision in seconds
Step 1
Your AI agent requests approval
One SDK call adds a checkpoint before any sensitive action
Step 2
Your team gets notified
Reviewer sees full context in the inbox or Slack
Step 3
Decision fires back
Agent continues or stops - with a full audit trail
// One SDK call. That's it.
const result = await cheq.request({
action: "process_refund",
payload: { customerId: "cus_123", amount: 150 },
context: "Customer requested refund for order #8821"
})
if (result.approved) {
await processRefund(result.payload)
}See Cheqpoint in 2 minutes
Watch an AI agent request a refund approval, a human approve it in Slack, and the audit trail update automatically.
Want a live walkthrough?
Book 15 minutes →Works with any AI agent
Whether you're using Intercom Fin, Zendesk AI, a custom Python agent, or a no-code automation - Cheqpoint adds a human checkpoint before any action that matters. One function call. No rebuild required.
CS Platforms
Drop in alongside Intercom Fin, Zendesk AI, Freshdesk, and Parloa. Trigger via webhook - no code changes to your existing setup.
Custom AI Agents
Wrap any agent action with one SDK call. Python and Node.js supported. Works with OpenAI, Anthropic, Vercel AI SDK, and any custom agent.
No-Code Automations
Connect via Zapier or n8n. No SDK needed. Any automation that hits a webhook can route through Cheqpoint for human approval.
Built for every team running AI
Real-world scenarios where Cheqpoint prevents costly mistakes.
Your support AI handles 500 tickets/day. Before issuing any refund over £50, it pauses and asks a human.
Cheqpoint Reasoning
“Tracking shows no delivery. First refund request.”
The approval inbox
A simple inbox for your team. No technical knowledge required.
Refund £149 for order #ORD-8821 - item never arrived
Works with the tools your AI agents already use
Connect to the tools your team already uses.
Slack
Microsoft Teams
Discord
n8n
Zapier
GitHub
Linear
Jira
OpenAI
Anthropic
Vercel
Intercom
Zendesk
Freshdesk
Salesforce
HubSpot
PagerDuty
LangChainSlackMicrosoft TeamsDiscordn8nZapierGitHubLinearJiraOpenAIAnthropicVercelIntercomZendeskFreshdeskSalesforceHubSpotPagerDutyLangChainAlready using Intercom or Zendesk?
Their AI agents are resolving tickets and issuing refunds autonomously. Cheqpoint adds a human checkpoint before the ones that matter.
Without Cheqpoint
1. Intercom Fin AI receives ticket
2. AI decides: issue £200 refund
3. Refund fires automatically
With Cheqpoint
1. Intercom Fin AI receives ticket
2. AI decides: issue £200 refund
cheq.request()one line of code3. Cheqpoint called
4. Human approves in 23 seconds
5. Refund fires safely
Works alongside Intercom, Zendesk, Freshdesk, Parloa and any platform with a webhook or API.
See integrations →< 30s
Average human decision time
Faster than any manual escalation flow
80%
Of CS tickets now resolved by AI
Source: Zendesk 2026 - the rest need oversight
0
Code changes to your existing stack
One SDK call wraps any AI agent action
“Our Intercom AI was issuing refunds automatically - which worked great until it approved a £400 refund that shouldn't have gone through. Cheqpoint was installed in an afternoon. That hasn't happened since.”
Head of Support Operations
e-commerce company
“Setting up our first approval rule took 10 minutes. Now our finance AI never moves money without sign-off. Exactly what we needed.”
CTO
SaaS company
“The audit trail alone is worth it. Every decision, who made it, when - all logged automatically.”
Engineering Lead
E-commerce platform
Available on Mac and Windows
Approve requests from your menu bar without opening a browser.
Simple, transparent pricing
14-day free trial. Scale when you need to.
Starter
£79/mo
- 3 AI Assistants
- 2,000 requests / month
- 5 seats
- 5 rules
- Zapier outbound
- Basic analytics
Growth
£199/mo
- 10 AI Assistants
- 10,000 requests / month
- 15 seats
- Unlimited rules
- Review Groups + SLAs
- Kill switch
- Zapier + n8n
- Risk & Policies
Business
£499/mo
- Unlimited AI Assistants
- 50,000 requests / month
- 40 seats
- Everything in Growth
- 1-year audit log
- Regulatory tags
- PagerDuty
- Compliance export
Need more? See full pricing →
Auto-approved requests are always free - they never count toward your monthly limit. See full pricing →
Frequently asked questions
Your AI agents are making decisions right now. Are you watching?
No credit card required
14 days · 50 approvals · Full access
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